Frequently Asked Questions

ABOUT US ORDERS OUR PRODUCTS
What is your contact information? How do I place an online or phone order? Do you have a catalog?
What are your customer service hours? What payment methods do you accept? What are your product Technologies?
Tienen algún representante que hable Español? When will my credit/debit card be charged? Do you have Gift Cards?
Do you have any Spanish speaking reps? Am I charged sales tax? Do you gift wrap?
Do you have live chat? How do I track my order? Do you have a sizing chart?
What is your satisfaction guaranteed policy? What is a back order?
Do you have International distributors? How do I cancel my order? PRODUCT MAINTENANCE
Do you have a Wholesale program? How do I return an item? How do I maintain my yoga mat?
Are you a GSA Contract Holder Can I send my order as a gift? How can I prevent damage to my resistance tube?
Do you sponsor athletes? What is FuturePay?  
Are you on Social Media?    
Is your website secure? SHIPPING MY ACCOUNT
What is your Privacy Policy? How much is shipping? What do I do if I forget my password?
Career Opportunities How long does it take for my order to ship? What do I do if I need to change my email address?
Do you offer expedited shipping? How do I get coupons and how do I use them?
Do you ship Internationally? How do I sign up for to receive emails?
  Do you ship to APO-FPO? How do I become an International distributor?
 
     
MISC.    
What is California Proposition 65?    
Disclaimer    
     

 


 

How do I place an online or phone order?
Orders can be placed online or by calling our friendly, knowledgeable customer service department at 1.800.421.1791.

What payment methods do you accept?
We accept Visa, MasterCard, American Express, and Discover cards. Payment is expected when the order is placed. You can mail in a check or money order, but we ask that you place your order with Customer Service at 1.800.421.1791. Your order will not be shipped until the check clears the issuing bank. We also accept Future Pay, see below for more information. We do not accept PayPay or C.O.D. orders.

What is Future Pay?
FuturePay is a simple, safe and convenient option that lets you pay for your purchases in flexible monthly payments. With FuturePay you can buy now and pay later. Opening a FuturePay account takes seconds - simply choose FuturePay when you check out. For more information, please visit FuturePay Shopper FAQs.

  • Benefits - It's fast and gives you access to things you can't get any other way. So we decided to simplify the whole process, making it more fun, affordable, and easy. Just put it on your tab and pay later with FuturePay.
  • Put it on Your Tab - Why pay upfront for your online purchase when you could buy now and pay later? Get it now and pay it off later – it’s that easy. Setting up a tab takes seconds and you can use it to quickly secure those concert tickets, sale items, and special gifts that are on your list.
  • No Hidden Fees - At the end of every billing period you can pay your balance in full or carry your tab a month longer. Our flat financing charge of $5/month for every $500 of carried balance makes it easy for you to know exactly how much it'll cost to buy now and pay later.
  • Flexible Monthly Payments - When you checkout with FuturePay, you're not locked into rigid monthly payments. With minimum payments as low as $25/month, you can pay over time or pay your tab in full – the choice is yours.
  • Go Credit Card Free - With FuturePay, you will never need a credit card – ever. You can enjoy the benefits of online shopping without fumbling for your wallet or entering endless strings of numbers. And your FuturePay tab is 100% private, meaning purchases won't show up on shared credit card statements. Perfect for when you're buying a gift, even if it's for yourself!

When placing your order, be sure to select the SUBMIT button once. Multiple clicks may result in multiple charges to your card.

If you believe you are due a refund for a cancelled/declined order please check your statement and determine whether you have a PENDING authorization, or a CAPTURED transaction.  If it's pending you'll need to contact your bank/card company, if it's captured contact us directly with proof of the captured funds to receive a refund.

Please call 1.800.421.1791 or use our live chat, located in the bottom right corner of your screen, immediately if you are needing to alter an order.  Emails can take up to 24hrs to receive a response; therefore the order may be shipped before its read.

We do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If an order has already entered the shipping process, we will not be able to cancel or make changes.

Gateway error means authorize.net (our online payment system) didn't respond with a credit card approval for payment.

This could be due to a variety of reasons, the credit card number is not correct, your card was declined due to insufficient funds, your address didn't match billing address, etc. Please read the error to determine the problem.

All orders are subject to our verification process for accuracy and payment validation authorization. For security reasons, we may contact you via email or telephone to request additional information. In order to protect against fraudulent activity, we must verify the bill-to and ship-to address. When placing your order, please be certain to provide your exact billing address and phone number (the address and phone number your credit card's issuing bank has on file). Incorrect information will cause a delay in the processing time, and possible order cancelation without prior notice.

For International Orders we will require you to email a copy of the front and back of the credit card used, and valid driver's license for any order containing an International address. This is to ensure that the card is physically in your possession, and to reduce fraud. Please email the aforementioned to Customer Service for approval. All orders are subject to hold or cancellation if a response is not received within 2 weeks.

When will my credit/debit card be charged?
When your order is placed our bank puts a hold on your funds in the amount of your order. However, it doesn't capture those funds until the item is shipped. We accept Visa, Mastercard, American Express, and Discover cards. Payment is expected when the order is placed.

Am I charged sales tax?
We charge states sales tax for all orders shipped in Kansas. The rate will be reflected in your shopping cart. If you're an approved reseller in the state of Kansas we require a Kansas Resale Exemption Certificate. You will need to place your order via phone at 1.800.421.1791.

How do I track my order?
You can log into My Account and see the status of your order under My Orders. Once your order has been shipped you will receive an email, to the email address you provided, with all your order tracking information.

What is a back order?
A back order is when one or more of the items you ordered are temporary out-of-stock. You will be alerted to this status in your shopping cart and again, after the order was placed, via email. Please note that we do not ship partial International orders, which means your entire order will ship when the back order item(s) become available for shipping.

How do I cancel my order?
Please call 1.800.421.1791 or use live chat immediately if you need to alter an order.  Emails can take up to 24-hours to receive a response, therefore the order may be shipped before it's read. We do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If an order has already entered the shipping process, we will not be able to cancel or make changes.

How do I return an item?
It is simple to return or exchange your item. Please contact us by calling 1.800.421.1791 or email Customer Service to get your Return Merchandise Authorization (RMA) number (which must accompany all returns and exchanges).

Please note: The cost to ship a return and/or exchange item is the responsibility of the buyer, unless it is a manufacture's defect. Sorry, we cannot accept returns on mouthguards.

Please call 1.800.421.1791 or email Customer Service if you have any questions regarding returns or exchanges.

Return and Exchange Policy
It is simple to return or exchange your item.

Please contact us by calling 1.800.421.1791 or email Customer Service to get your Return Merchandise Authorization (RMA) number (which must accompany all returns and exchanges).

Please note: the cost to ship a return and/or exchange item is the responsibility of the buyer.

Return and Exchange Policy Details

  • Refunds will be credited by the same method in which items were originally purchased, provided the item is returned within 120 days of purchase.
  • All products being returned must be returned in original, unopened packaging and must not be used, unless being returned due to manufacturing defect. We reserves the right to decline a return request on opened and/or used.
  • The customer will be responsible for shipping the item back to us prior to any refund being issued. Customer is also responsible for shipping costs associated with product return. Place/write the RMA Number on the outside of the box.
  • For exchange requests, customer is responsible for shipping costs associated with product return. We will pay cost for shipping of the replacement merchandise.
  • We recommend that customer obtain, from your shipper, tracking numbers on returned merchandise. We are not responsible for lost or missing return packages.
  • Returns or exchanges will not be processed without an RMA Number. You may request a RMA Number via email Customer Service or by calling 1.800.421.1791.
  • Please ensure package is being sent to correct address for all returns and exchanges:
  Fitness1st
  ATTN: RETURNS/EXCHANGES, RMA #
  15850 W 108TH STREET
  LENEXA, KS 66219
  • To ensure timely resolution of issues, shortages or receiving the wrong item needs to be reported within 10 days of order receipt.
  • Returns will be processed within 3 business days of arrival at our warehouse.
  • We will send you an email notification once your refund has been processed. Please allow up to 14 days for your refund to appear on your bank statement, as bank processes for applying credits vary by institution. Please note that refunds will be issued to the original method of payment.
  • This policy does not cover normal wear and tear that results from the use of our products.
  • Returns and exchanges of items that were not purchased directly from us cannot be returned through these processes. Please contact the original retailer of purchases for instructions on exchanges and returns.

Please call 1.800.421.1791 or email Customer Service if you have any questions regarding returns or exchanges.

What is your satisfaction guaranteed policy?
We get it, sometimes the item doesn't fit, you decide you don't like the color, or you just change your mind. And, sometimes a product just breaks under normal use conditions. Because we understand, you may return or exchange any item purchased from us for a refund or exchange for any reason within 120 days.

If you're returning due to color, size, or change your mind the item must be unused and in its original packaging.
If you are returning to manufactures defect the original packaging is not required.
We're sorry but there will be no credits or refunds for any merchandise more than 120 days after purchase.
There will be no refunds or exchanges on all mouthguards, videos, DVDs, books or Gift Cards.

What is your contact information?
Phone: 1.800.421.1791
Fax: 913-888-4274
Address: 15850 West 108th Street, Lenexa, Kansas 66219
customerservice@fitness1st.com

What are the hours I can reach someone in customer service?
Our Customer Service Hours are:
Monday - Friday 8:00 a.m. to 7:00 p.m. (CST)
Saturday: 9:00 a.m. to 2:00 p.m. (CST)
Sunday: Closed
Walk-in orders are available Monday - Friday - 8:00 a.m. - 6:00 p.m. (CST).

Do you have a customer service person who speaks Spanish?
Estamos aquí­ para servir a todos nuestros clientes que hablan español?
Nosotros estamos disponible de lunes a viernes de 10:00 a.m. a 4:00 p.m. (tiempo central).

Se pueden comunicar con nosotros por teléfono o por correo electrónico. Puede ser que estemos ocupados ayudándole a otros clientes, pero si puede dejar su nombre, número de teléfono, y cualquier otra información, nosotros nos comunicaremos con usted lo más pronto posible. Gracias!

Do you have live chat?
Our live chat can be found in the bottom right corner of your screen.
Chat is available during normal Customer Service hours listed above.

Do you have any International distributors?
We do! We currently have distributors in Canada, Australia and New Zealand. When you purchase from our Canada and Australia/New Zealand distributors, you save on shipping and custom fees.
Shop Canada
Shop Australia

How do I become an International distributor?
If you are interested in receiving information on becoming an International distributor, please contact us at 1.800.421.1791 or email our Customer Service.

Do you have a Wholesale program?
We offer wholesale pricing and incentives to resellers across the world. Please contact Devon Ferrara for more information.

Are you a GSA Contract Holder?
We are a proud GSA partner. If you are a government agency or contractor that is eligible for the GSA program, please contact Dennis Clauder by phone at 877.426.9464 ext. 825 or email.

Do you sponsor athletes?
Yes, we often times select athletes to sponsor. If you are interested in athlete sponsorship, please submit your request here.
Be sure to include:

  • Athlete's Full Name
  • Contact Info
  • Record
  • Coaches Name
  • Name of Gym used for Training
  • What you would like as part of our sponsorship (i.e. Permission to use theFitness1st Name and help with promotion, equipment, monetary, etc.).

Keep in mind that we would like to assist all those who request sponsorship, but limited resources prevent us from doing so. Therefore, you will only be contacted should we be able to assist. Thanks again.

Do you have a sizing chart?
All sizing information can be found under the Sizing Tab on each product description page. A full Sizing Chart can be found here.

How do I maintain my yoga mat?
For daily care of your mat, wipe off both sides with a damp cloth after each use and allow to air dry for 20 minutes before rolling it up for storage.

To maximize the longevity of the mat, soak the yoga mat in a tub full of warm water and some vinegar for 5-10 minutes. Rinse off the vinegar. Using a towel, roll the mat and towel together and step on them to rid of any excess water. Unroll the mat and allow it to air dry. Depending on usage, this should be done once every other week.

How can I prevent damage to my resistance tube?
To extend the life of your resistance tube, place a towel over the portion of the area of the tube that you will step on before beginning any exercise. Make sure to not stretch the tube over 2.5 times their length and avoid any jerking movements with the resistance tube.

Are you on Social Media?
We are on Facebook, Twitter, Vimeo, YouTube, Instagram and Pinterest. We have a lot of fun, informative content on all of our Social Sites.

Is your website secure?
The security of your information is very important to us. We use 256-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Combat Brands, LLC. Once you enter the checkout page your computer will begin communicating with our server in secure mode.

You can tell that you are in secure mode by the following:

  • The "http" in the web address will be replaced by "https".
  • Depending on the browser, you will see either a padlock or a solid key in the lower section of the browser window.

Only browsers that use the 256-bit Secure Socket Layer technology are able to order through our websites. If your browser does not support SSL, you can get an upgrade at Microsoft's or Netscape's home page.

While we implement these and other security measures on our sites, please note that 100% security is not always possible. You play a role in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.

You are protected while you shop our online store and never have to worry about credit card safety and we guarantee that every transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping with us.

Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made from us while using our secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

What is your Privacy Policy?
Combat Brands, LLC, its subsidiaries (Fitness1st), joint ventures and retail partners maintain the following privacy policy with respect to such information:
Combat Brands, LLC collects customer information to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting any of our websites, or providing your information to us, you are accepting the practices described in this privacy policy. We will not sell your information to unaffiliated third parties. Click here to see our Privacy Policy in its entirety.

Career Opportunities
Career opportunities provide the chance to contribute to a dynamic, evolving company that focuses on the exciting sports of Fitness, Boxing and MMA. If you are interested in any of the positions listed below, please send a cover letter and resume, to careers@combatbrands.com. We currently do not have any open positions, please continue to check back for future opportunities.

What is California Proposition 65?
California Proposition 65 (Prop 65) is a California law that requires the state to keep a list of chemicals that the State of California has identified may cause cancer, birth defects or reproductive toxicity. The State of California requires businesses doing business in the State of California to provide a 'reasonable warning' before potentially exposing Californians to the chemicals. California requires all 'persons in the course of doing business' whose products are sold in California to comply with Proposition 65, in addition to federal laws for product safety.

What is the California Proposition 65 warning notice?
WARNING: The product(s) and/or packaging in this shipment contains/may contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

Are Fitness1st products in compliance with federal product safety laws?
Yes. Our products are in full compliance with all federal laws for product safety.

Where can I get more information on California Proposition 65?
For general information on the Proposition 65 list of chemicals, you may contact OEHHA's Proposition 65 program at (916) 445-6900, or online here.
For enforcement information, contact the California Attorney General's Office at (510) 622-2160, or visit their website here.

How much is shipping?
We offer flat rate shipping for $7.95*. However, heavy and oversized items may have additional shipping charges. The exact amount is quoted at checkout or by using the Estimate Shipping and Tax tool found in the shopping cart. Heavy items that have an additional shipping charge will be noted in their product description.

*Flat rate shipping is not available for orders that are shipping International, APO-FPO, or outside the continental United States.

If you are shipping outside the Continental U.S. (Alaska, Hawaii, Puerto Rico and Guam) transit times are not guaranteed. Orders shipping outside the Continental U.S. are considered international shipments by some carriers. Some items require additional truck or air shipping charges and you will be notified where applicable. The recipient is responsible for all customs, clearing and other fees required to deliver to their address. Please call 1.800.421.1791 or email Customer Service if you have any questions or concerns. Orders that contain backordered items will not ship until all items are available. Combat Brands, LLC d.b.a Fitness1st reserves the right to change the prices without prior notice and to invoice at the corrected price.

In order to offer you the lowest cost shipping we use multiple carriers, therefore carriers may vary.

Do you offer expedited shipping?
We provide Premium Ground Shipping (3-5 business days); Premium 2-Day Shipping (1-2 business days); Premium Standard Overnight Shipping (1 day) services. All expedited shipping cost can be found during check out or by using the Estimate Shipping and Tax tool found in the shopping cart. In order to offer you the lowest cost shipping we use multiple carriers may vary, therefore carriers may vary.

If you are shipping outside the Continental U.S. (Alaska, Hawaii, Puerto Rico and Guam) transit times are not guaranteed. Orders shipping outside the Continental U.S. are considered international shipments by some carriers. Some items require additional truck or air shipping charges and you will be notified where applicable. The recipient is responsible for all customs, clearing and other fees required to deliver to their address. Please call 1.800.421.1791 or email Customer Service if you have any questions or concerns. Orders that contain backordered items will not ship until all items are available.

Do you ship Internationally?
We may ship anywhere in the world, just select International shipping option at checkout. The International shipping charge listed does NOT include customs, duty, and taxes. The recipient is responsible for all customs, clearing, and all fees required to ship Internationally. The recipient is responsible for all customs, shipping charges, and other fees if the package is returned to Combat Brands by the carrier for any reasons. These fees will be deducted from the refund of merchandise received back. There are no shipping refunds on returned International orders. Please email Customer Service or call them at 1.800.421.1791 if you have any additional questions or concerns regarding International orders.

We will require emailed front and back copies of the credit card used, and valid driver's license for any order containing an International address. This is to ensure that the card is physically in possession, and to reduce fraud. Please email the aforementioned to Customer Service for approval. All orders are subject to hold or cancellation if a response is not received within 2 weeks. International orders that contain backordered items will not ship until all items are available.

Do you ship to APO-FPO?
Before placing your order, check to be certain all parcels will be accepted and delivered to your APO-FPO location. All APO-FPO shipments will be sent insured (up to $50) Priority Mail via the United States Postal Service. Size limits may exist on some items. You will be contacted via e-mail if items ordered are not consistent with the United States Postal Service size and weight regulations. Please call 1.800.421.1791 or email Customer Service if you have any questions or concerns regarding APO-FPO shipments.

Heavy item restriction - The United States Postal Service (USPS) is the only carrier that delivers to APO-FPO addresses. USPS has a weight restriction of 70 lbs., therefore items over 70 lbs. cannot be shipped to APO-FPO addresses.

How long does it take for my order to ship?
All orders will be processed and shipped within 1 business day (does not include weekends or holidays) except where noted. All orders must be placed online by 3:00 PM CST to ensure expedited shipping. To accommodate expedited shipping needs after 3:00 PM CST, please call 1.800.421.1791 for air shipping options and/or delivery expectations.

All orders are subject to our verification process for accuracy and payment validation authorization. For security reasons, we may contact you via email or telephone to request additional information. In order to protect against fraudulent activity, we must verify the bill-to and ship-to address. When placing your order, please be certain to provide your exact billing address and phone number (the address and phone number your credit card's issuing bank has on file). Incorrect information will cause a delay in the processing time, and possible order cancelation without prior notice.

Do you have a catalog?
Our 2017 Dealer Catalog is available for view or download by clicking here.

Please note, this catalog does NOT include all our products and may not have the latest items. Be sure to check out our NEW category for the latest products. We do not have a hard copies of our catalogs available for mailing.

What are your product Technologies?
We are the leader in product innovation - making us the best in gear and equipment! Fitness1st pioneered the combative sports equipment industry long before the sport's mainstream appeal materialized. In doing so, it has developed thousands of training and competition products designed for one single purpose - to aid athletes and fitness enthusiast in reaching their full potential. Click on the links below to learn about our Technologies.

  Injected Molded Foam Technology (IMF Tech) is centered on a single piece of protective foam produced by injecting a specially formulated liquid component into an anatomically correct mold.
     
  MPF (Molded Protective Foam) Technology uses specially-formulated materials and customized hand molds, which provide a more resilient and impact-reducing padding system than layered foam gloves.
     
  The Gel Shock padding system includes specifically positioned layers of gel that supplement the foam core and enhance the impact-absorbing properties.
     
  Quick Tie Tech simplifies and streamlines the hassle of traditional lace closures.
     
  Flex Panel Technology integrates elastic flex hinges at specific positions.
     
  Dome Air Technology (D.A.T.) combines specially engineered foam layers with a strategically placed air pocket to disperse and minimize incoming force.
     
  The Quad-Layer Impact Foam System consists of four foam layers, bonded together to create the ideal composite for absorbing shock and maintaining the protective integrity of the glove.
     
  Coil Defense Technology incorporates ergonomically designed foam padding that wraps, or coils around the body's natural curves, which not only provide a greater radius of protection but also makes gear more form fitting and comfortable.
     

Can I send my order as a gift?
Sorry, we do not have the ability to send orders with a gift receipt.

Do you gift wrap?
Sorry, we do not offer gift wrap at this time.

What do I do if I forget my password?
You can recover your password on Fitness1st.com by clicking on My Account. A new password will be sent to the email address you provided when you created your account.

What do I do if I need to change my email address?
Sign into My Account on the Fitness1st website and under Account Information, select the Edit button next to Contact Information. Update your email address and click Save.

How do I get Fitness1st coupons and how do I use them?
You can receive fantastic Fitness1st Coupon Codes when you sign up to receive our newsletter. Sign Up Now.

GENERAL PROMOTIONAL DISCLAIMER
Offers expire at 11:59PM CST on the last day of the promotion. Valid on call-in and online orders placed at our customer service call centers and websites. Not valid in stores or on products sold on any other websites operated by Combat Brands, LLC (dba Fitness1st) its subsidiaries or affiliates. Excludes price of shipping and taxes (where applied). Promotional codes cannot be combined or applied to discounted items and bundles / gift sets unless otherwise stated. May not be applied to past purchases. No cash value. Must enter promo code at checkout. Discounted Shipping only applies to the 48 US contiguous states. Additional shipping charges may apply on heavy and/or oversized items, as noted in the product descriptions. Offer excludes rings, cages, stands, and wholesale orders. Void if reproduced, transferred, used to purchase products for resale or where prohibited by law.

BOGO
The calculation for a BOGO Discount works by sorting the items in the cart by price from highest to lowest. Then each 2nd highest priced product from the list is discounted.

Example:
Let's say Buy One Get One 50% off is the promotion and you have four items in your cart. They cost $16, $300, $70 and $30 for a total of $416. The shopping cart will create a list with such order: $300, $70, $30, $16. The $70 and $16 products will each be discounted by 50% giving a discount amount of $43.

How do I sign up for to receive emails from Fitness1st?
You can receive Fitness1st Coupon Codes, be the first to see products, and keep up on exciting fitness news, when you sign up to receive our newsletter. Sign Up Now.

DISCLAIMER:
Combat Brands, LLC., d.b.a. Ringside and Combat Sports International Terms and Conditions THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL SALES AND USES. PLEASE REVIEW CAREFULLY. THESE TERMS AND CONDITIONS INCLUDE LIMITED WARRANTIES, AND DISCLAIMERS OF LIABILITY AND ARBITRATION PROVISIONS. KEEPING, USING, OR ALLOWING USE OF THIS PRODUCT INDICATES YOUR AGREEMENT TO THESE TERMS. IF YOU DO NOT WISH TO AGREE TO THESE TERMS, YOU HAVE 14 DAYS FROM DATE OF PURCHASE TO RETURN THE UNUSED PRODUCT.

DEFINITION
"Combat Sports International" as used herein means Combat Sports International and any of its affiliates or business partners.
"Ringside" as used herein means Ringside and any of its affiliates or business partners.
"Fitness 1st" as used herein means Fitness 1st and any of its affiliates or business partners.
"Combat Brands, LLC" as used herein means Combat Brands, LLC. and any of its affiliates or business partners.

HIGH RISK ACTIVITY
Products sold by Combat Sports Internationa and Ringside include equipment and gear used in boxing, martial arts, mixed martial arts, yoga, fitness, weight training, kick-boxing, and demonstration. Participation in any of these activities is a high-risk sports activity. You participate in any of these activities at your own risk. You agree to consult with your personal physician before participating in any of these high-risk activities. Read, understand, and follow specific warnings and instructions on products and in product literature or inserts before using the product. Save these documents for reference.

ASSUMPTION OF RISK
By buying, using, providing, or allowing the use of Combat Sports International and Ringside products, you understand and agree that boxing, martial arts, mixed martial arts, yoga, fitness, weight training, kick-boxing, and demonstration are high risk activities and, to the extent permitted by law, YOU EXPRESSLY AND VOLUNTARILY ASSUME THE RISK OF DEATH OR OTHER PERSONAL INJURY SUSTAINED WHILE PARTICIPATING IN SUCH ACTIVITIES WHETHER OR NOT CAUSED BY THE NEGLIGENCE OR OTHER FAULT of Combat Sports International or Ringside including but not limited to equipment malfunction from whatever cause, or any other fault of Combat Sports International. Additionally, you agree to indemnify, defend and hold Co.mbat Sports International harmless from any third party claims arising from such High Risk Activities or any other Combat Sports International product.

DUTY OF COACHES, TRAINERS, GYMS TO INFORM OTHERS OF THESE TERMS AND CONDITIONS
Before you allow others to use a Combat Sports International and/or Ringside product you agree that (a) you will require that they (or their legal guardian if they are minors) read, understand, and agree to these Terms and Conditions of Sale or Use, (b) you believe they (or their guardian) understand that they are participating in a high-risk activity and assume the risk of death or other personal injury, and (c) you agree to indemnify, defend, and hold Combat Sports International harmless from any claims made by them arising from their use of Combat Sports International and/or Ringside products.

LIMITATION OF LIABILITY
As set forth above under the limited warranty provisions, Combat Sports International's and/or Ringside liability is limited to repair or replacement of its products which are returned to it prepaid in the specified period of time. In no event shall Combat Sports International's liability exceed the value of the products sold. Combat Sports International and/or Ringside shall not be liable for any special or consequential damages that result from the use of any product sold through its websites, catalogs, or otherwise, including but not limited to its retail showroom or tournaments. Applicable law may not allow the limitation or exclusion of liability of special or consequential damages so the above limitation or exclusion may not apply to your purchase, but it is intended to be the maximum limitation as permitted by law.

WARNING
Use and misuse of products sold through Combat Sports International's and/or Ringside's websites, catalogs, or otherwise, including but not limited to its retail showroom or tournaments, involves serious risks including injury, disability and death. Purchasers, users and participants assume all risk of injury. Combat Sports International and/or Ringside cannot and will not be responsible for the misuse or unauthorized and improper use of products sold through Combat Sports International's and/or Ringside's websites, catalogs, or otherwise, including but not limited to its retail showroom or tournaments.

GENERAL DISCLAIMER
Product descriptions, typographic, pricing and photographic errors are unintentional and subject to correction. We regret, but are not liable for such errors. Combat Sports International and Ringside reserves the right to reject any orders placed for a product listed at an incorrect price. If you discover an error in our website or catalog, please let us know.

APPLICABLE LAW AND ARBITRATION OF DISPUTES
Your order from Combat Sports International and/or Ringside shall be governed in all respects by the laws of the State of Kansas, U.S. If the amount in controversy does not exceed the amount allowed in the Small Claims Division of the District Court in Johnson County Kansas, you agree that Court has jurisdiction and venue, and you agree to resolve the dispute in that Court. You agree that any dispute or controversy arising out of or relating to the purchase of goods from Combat Sports International and/or Ringside exceeding the amount allowed in the Small Claims Division shall be resolved exclusively and finally by arbitration subject to the provisions of the Uniform Arbitration Act as enacted in Kansas Statutes Chapter 5, Article 4. Such arbitration shall occur in Johnson County Kansas before a sole arbitrator. Any award rendered in any such arbitration proceeding shall be final and binding on each of the parties, and judgment may be entered thereon in a court of competent jurisdiction. Any cause of action or claim you may have with respect to the purchase of Combat Sports International and/or Ringside products or any other claim related to the use of products sold through its websites, catalogs, or otherwise, including but not limited to its retail showroom or tournaments, must be commenced within one (1) year after the claim or cause of action arises. Combat Sports International's and/or Ringside's failure to enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct nor trade practice shall act to modify any of these terms and conditions.

NOTICE OF DISPUTE RESOLUTION AND ARBITRATION AGREEMENT
The terms and conditions of all sales by Combat Sports International provide that all disputes between you and Combat Sports International and/or Ringside will be resolved by BINDING ARBITRATION. You GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract except for matters that may be taken to THE SMALL CLAIMS COURT OF JOHNSON COUNTY, KANSAS. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures are SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT. FOR MORE DETAILS, SEE "APPLICABLE LAW AND ARBITRATION" ABOVE